}

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Privacy Policy and Use of Personal Data

RIPUZ SAS with NIT: 900 431 946-1, is a company constituted and existing under the laws of the Republic of Colombia and domiciled in the city of Bogotá. It is an entity aware of and committed to protecting the privacy of information related to personal data of employees, suppliers, and its clients stored in our databases.

Scope and Application of the Policy

In accordance with the provisions of Law 1581 of October 17, 2012, RIPUZ SAS adopts a Data Privacy Policy Manual with the purpose of guaranteeing the rights of Personal Data holders, and informing them of the mechanisms and procedures to effectively exercise those rights to consult, inquire, claim, and file complaints about the purpose and treatment to which personal data will be subjected.

The Company informs all Personal Data holders and website users of their rights to authorize, access, consult, modify, update, rectify, delete their Personal Data, or request the revocation of the authorization given to the Company to carry out any type of processing.

This policy regulates how RIPUZ SAS obtains, collects, uses, stores, safeguards, circulates, processes, transfers, deletes, and otherwise handles confidential information and personal data of individuals. The data includes the name, identification and contact details of natural persons, email, phone, and other data related to the consumption of our services.

This Policy will apply to all Personal Data Processing within the Colombian territory by the Company, its employees, and those third parties with whom the Company agrees partially or fully to execute any activity related to the Processing of Personal Data for which the Company is responsible.

TIENES DERECHO

To know, update, and rectify your Personal Data with the Company.

YOU HAVE THE RIGHT
To revoke your Authorization and/or request the deletion of your Personal Data from the Company's Databases, provided there is no legal duty or contractual obligation on the part of the Data Subject with the Company.
YOU HAVE THE RIGHT
To submit requests to the Company regarding the use of your Personal Data.
YOU HAVE THE RIGHT
To file complaints with the Superintendence of Industry and Commerce for violations of the Law.
YOU HAVE THE RIGHT
To request proof of the Authorization granted to the Company, unless the Law states that such Authorization is not necessary.
YOU HAVE THE RIGHT
To submit requests to the Company regarding the use of your Personal Data.
YOU HAVE THE RIGHT
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How to assert my right

Claims

Data subjects who believe that the information contained in a RIPUZ SAS database should be corrected, updated, or deleted may file a claim with the Company. RIPUZ SAS has made available the "Habeas Data Claim" form on its website for its employees, customers, suppliers, and all individuals whose data is processed in RIPUZ SAS databases.

step 1

The claim will be submitted by registering the request in the form available on the website, which includes the first name, last name, email address, type of claim (Correction, Update, Deletion, or Inquiry), a description or explanation of the facts that give rise to the claim, and any documents to be considered

step 2

If the claim is incomplete, RIPUZ SAS will request the interested party to provide the necessary information to respond to the request within five (5) days following the receipt of the claim. It will be understood that the interested party has withdrawn the claim if two (2) months pass from the date of the request without the data subject providing the required information.

step 3

Once the claim is received with complete information and supporting documents, the requests will be recorded in our management system, describing the reason for the claim and a compliance date. This record will be maintained in our databases in accordance with the stipulations of the SIC and will be reported in the National Database Registry as stipulated by the habeas data law.

step 4

The maximum term to respond to and address the claim will be fifteen (15) business days from the day following its registration and receipt. RIPUZ SAS will inform the interested party if it is not possible to address the claim within this period, explaining the reasons for the delay and the date on which the claim will be addressed, and in all cases, it cannot exceed fifteen (15) business days after the initial deadline.

Formulario y Video
LAW 1581 HABEAS DATA!